Dr. Deepak Grover – Why I Transitioned My Billing to Independent Practice Partners
When I established my solo ophthalmology practice in 2018, I made the decision to manage my own billing. Handling all aspects of claims and collections allowed me to understand the financial operations of my practice from the ground up. For five years, I oversaw every detail of the billing process, from claim submission to payment posting.
As my practice grew, it became clear that continuing to manage billing internally was no longer the most efficient use of time or resources. In October 2023, I transitioned my billing operations to Independent Practice Partners (IPP) — a decision driven by their proven expertise, performance, and infrastructure.
Several key factors influenced this change:
- Outstanding Collection Performance: IPP consistently maintains a net collection rate of 99% across all claims. Their results demonstrate a level of efficiency and accuracy that is difficult to achieve independently.
- Established Systems and Processes: IPP has a comprehensive, organized system in place for billing, follow-up, and reporting. This structure ensures consistency and reliability without the need for constant oversight.
- Operational Efficiency: Partnering with IPP allowed me to avoid hiring an additional in-office billing employee, reducing overhead while maintaining excellent revenue performance.
- Exceptional Expertise: The billing professional assigned to my practice was knowledgeable, responsive, and highly skilled—providing confidence that my revenue cycle was in expert hands.
Transitioning to Independent Practice Partners has allowed me to focus fully on clinical care and practice growth, knowing that the financial operations are managed with precision and accountability. It has been an invaluable partnership that continues to strengthen the foundation of my practice.
– Deepak P. Grover
